Welcome to the National Concessionary Fuel Office (NCFO) bereavement notification portal

Submission complete

Thank you for your submission, it is now being processed.

Please check your email inbox (including any junk or spam folders) for an acknowledgement email setting out next steps.

If you have not received a response within 10 working days, please contact us on 0345 7590 529.

Other things you might want to consider

There may be other organisations you need to contact to let them know about the bereavement. You may want to:

  • Contact the deceased's bank, mortgage lender or landlord, insurance companies, other pension providers and utility companies as soon as possible.
  • Redirect any post using a special circumstances form from Royal Mail so you can watch out for anything you might’ve missed.
  • The UK government has put together a useful step-by-step guide on what to do after someone dies. It contains a wealth of information including how to register the death, how to apply for probate of the estate and help with finding bereavement support services.
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